FAQ

Imibuzo ebuzwa rhoqo

Q: Ingaba ungumzi-mveliso? Ngaba ungazenza ezi zixhobo ngokweemfuno zethu?

A: Ewe, singabavelisi abaphambili abaziingcali kwimishini yokusika isinyithi esixabisekileyo ekumgangatho ophezulu abanamava angaphezu kweminyaka engama-20 eTshayina. Inkampani yethu sele iphumelele inkqubo yolawulo lomgangatho we-ISO9001 kunye nesatifikethi esisemgangathweni se-CE.

Q: Ndingayifumana nini ikowuteshini?

A: Sidla ngokucaphula kwiiyure ezili-12 emva kokufumana umbuzo wakho. Ukuba unomdla wokufumana ixabiso, nceda usitsalele umnxeba okanye usithumelele umyalezo kwi-whatsapp ukuze sikwazi ukunika umbuzo wakho indawo ephambili.

Q: Lingakanani ixesha lokuhambisa?

A: Ixesha lethu lokukhokela umatshini liziintsuku zokusebenza ezi-5-7 kwaye i-air courier ifika zingadlulanga iintsuku ezi-7 zokusebenza kwihlabathi liphela.

Q: Ukuba ndikufaka iodolo kuwe, ndifanele ndihlawule njani?

A: Ngokubanzi, i-T / T, iVisa, iWest Union kunye nezinye iindlela zokuhlawula ziyamkeleka.

Q: Zeziphi iindlela zokuhambisa esinokuzisebenzisa?

A: Ukuhamba ngolwandle, ngenqwelo moya okanye ngesantya esiphezulu zonke ziyamkeleka. Kwiimashini ezinkulu, kudla ngokucetyiswa ukuba zithunyelwe ngolwandle.

Q: Kuthekani ngeendleko zokuthumela kunye nerhafu?

A: TIxabiso lokuhanjiswa lixhomekeke kwindlela yokuthutha, indawo oya kuyo kunye nobunzima bayo. Irhafu ixhomekeke kwizithethe zasekuhlaleni.Xa kufika ixesha le-DDP, zonke iirhafu zokucoca irhafu ziyabandakanywa kwaye zihlawulelwe kwangaphambili. Xa kufika ixesha le-CIF, okanye ixesha le-DDU, iirhafu zerhafu ziya kwaziwa kwaye zihlawulwe xa zifika.

Q: Malunga nokuseta kunye noqeqesho: Ngaba ingcali iyadingeka apha? Ixabisa malini idosi?

A: Incwadana yesikhokelo yesiNgesi kunye nevidiyo eneenkcukacha ziya kunikwa ukuze ufumane isikhokelo. Siqinisekile nge-100% ukuba ungayifaka kwaye usebenzise umatshini phantsi kwesikhokelo njengamava abathengi bethu bangaphambili. Ukuba unemibuzo, siya kwenza konke okusemandleni ethu ukukunceda ngokukhawuleza.

Q: Injani inkonzo yakho emva kokuthengisa?

A: Sineqela leenjineli ezinobuchule eliza kukunceda. Zonke iingxaki ziya kuphendulwa zingadlulanga iiyure ezili-12. Sinikezela ngenkonzo yobomi bonke. Nayiphi na ingxaki eyenzekayo, siza kulungiselela injineli ukuba ikujonge ukude. Oomatshini bethu banomgangatho ophezulu eTshayina. Uza kufumana iingxaki ezincinci okanye phantse akukho ngxaki ngelixa usebenzisa umatshini wethu ngaphandle kokutshintsha izinto ezisetyenziswayo.

Q: Kuthekani ngephakheji? Ukuba umatshini wonakele, ndingenza ntoni?

A: Ngokwesiqhelo umatshini ugcwele i-plywood case kunye nebhokisi yokuthumela ngaphandle eqhelekileyo.
Umonakalo awukaze wenzeke ngaphambili njengoko besinjalo ngaphambili. Ukuba uyenzeka, siza kukunika indawo entsha simahla kuqala. Emva koko siza kuthetha-thethana nearhente yethu ukuze kusonjululwe ingxaki yembuyekezo. Awuyi kuhlawula nayiphi na ilahleko malunga nale nxalenye.

Q: Iwaranti yomatshini wakho ihlala ixesha elingakanani?

A: Iwaranti yeminyaka emibini.

Q: Unjani umgangatho womatshini wakho?

A: Ngokuqinisekileyo yeyona mgangatho uphezulu eTshayina kweli shishini. Zonke iimatshini zisebenzisa iindawo ezidumileyo zehlabathi ezibizwa ngokuba ziimpawu. Ngobuchule obuhle kakhulu kunye nomgangatho othembekileyo ophezulu.