FAQ

Ii-FAQs

Umbuzo: Ngaba ungumzi-mveliso? Ngaba unokwenza izixhobo ngokweemfuno zethu?

A: Ewe, sikhokela umenzi okhethekileyo kumatshini wesinyithi esinexabiso eliphezulu esinexabiso elingaphezulu kweminyaka engama-20 yamava eTshayina. Inkampani yethu sele iphumelele inkqubo yolawulo lomgangatho we-ISO9001 kunye nesiqinisekiso esisemgangathweni se-CE.

Umbuzo: Ndingayifumana nini ikowuti?

A: Sidla ngokucaphula kwiiyure ezili-12 emva kokufumana umbuzo wakho. Ukuba unomdla wokufumana ixabiso, nceda usitsalele umnxeba okanye usitsalele i-whatsapp sinokubeka phambili kwimibuzo yakho.

Umbuzo: Liliphi ixesha lokuhambisa?

A: Ubukhulu becala, ixesha lethu lokukhokela umatshini yi-5-7 yeentsuku zokusebenza kunye ne-courier yomoya yokufika phakathi kweentsuku ze-7 zokusebenza emhlabeni jikelele.

Umbuzo: Ukuba ndikufaka iodolo kuwe, kufuneka ndihlawule njani?

A: Ngokuqhelekileyo, i-T / T, i-Visa, i-West Union kunye nezinye iindlela zokuhlawula zamkelekile.

Umbuzo: Ziziphi iindlela zokuhambisa esinokuzisebenzisa?

A: Ngolwandle, ngomoya okanye nge-express zonke zamkelekile. Oomatshini abakhulu, ngokuqhelekileyo kuyacetyiswa ukuba bathunyelwe ngenqanawa elwandle.

Umbuzo: Kuthekani ngeendleko zokuthumela kunye nerhafu?

A: Tyena iindleko zokuhanjiswa kuxhomekeke kwimowudi, indawo oya kuyo kunye nobunzima. Irhafu ixhomekeke kumasiko asekuhlaleni.Xa ngokwexesha le-DDP, yonke imirhumo yokucocwa kwempahla kunye neerhafu ziyabandakanywa kwaye zihlawulwe kwangaphambili. Xa ngekota ye-CIF, okanye ixesha le-DDU, imisebenzi kunye neerhafu ziya kwaziwa kwaye zihlawulwe xa zifika.

Q: Malunga nokuseta kunye noqeqesho: Ngaba igcisa liyafuneka apha? Ibiza malini?

A: Incwadana yesiNgesi kunye nevidiyo eneenkcukacha iya kubonelelwa kwisikhokelo sakho. Siqinisekile nge-100% ukuba ungafaka kwaye usebenzise umatshini phantsi kwesikhokelo njengamava abathengi bethu bangaphambili. Ukuba unayo nayiphi na imibuzo, siya kwenza konke okusemandleni ethu ukukunceda ngokukhawuleza.

Umbuzo: Injani inkonzo yakho emva kokuthengisa?

A: Sineqela lobuchwephesha leenjineli ukwenza uncedo. Zonke iingxaki ziya kuphendulwa kwiiyure ze-12. Sinikezela ngenkonzo yobomi bonke. Nayiphi na ingxaki eyenzekayo, siya kulungiselela injineli ukuba ikujonge ukude. Oomatshini bethu banandipha umgangatho ophezulu e-China. Uya kufumana ezona ngxaki zincinci okanye phantse zero iingxaki ngelixa usebenzisa umatshini wethu ngaphandle kokutshintsha izinto ezisetyenziswayo.

Umbuzo: Kunjani ngepakethe? Ukuba umatshini wonakele, kufuneka ndenze ntoni?

A: Ngokuqhelekileyo umatshini ugcwele i-plywood case kunye ne-carton standard export.
Umonakalo awuzange wenzeke ngaphambili njengamava ethu angaphambili. Ukuba kuyenzeka, siya kukunika indawo yasimahla kuqala. Emva koko siya kuthethathethana ne-arhente yethu ukusombulula umba wembuyekezo. Awuyi kuhlawula nayiphi na ilahleko malunga nale nxalenye.

Umbuzo: Iwaranti yomatshini wakho ihlala ixesha elingakanani?

A: Iwaranti yeminyaka emibini.

Umbuzo: Unjani umgangatho womatshini wakho?

A: Ngokuqinisekileyo ngowona mgangatho uphezulu eTshayina kolu shishino. Bonke oomatshini basebenzisa ezona ndawo zibalaseleyo zamagama eemveliso zehlabathi. Ngomsebenzi omkhulu kunye nomgangatho ophezulu othembekileyo.